Privacy Policy

One Votron (“we”, “us”, “our”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase on onevotron.com.

Information We Collect

We collect the following types of information:

Personal Information

Provided during account creation, checkout, or communication:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment method details (processed securely through third-party providers; we do not store full card details)

Automatically Collected Information

Collected through cookies, analytics, and web tracking:

  • IP address
  • Browser type & device info
  • Pages visited
  • Time spent on site
  • Referring website
  • Interaction data (clicks, scrolls, etc.)

Order Information

Details about purchases including:

  • Products ordered
  • Order value
  • Order history
  • Delivery preferences

Communication Data

  • Email conversations
  • Customer support chats
  • Feedback and reviews

How We Use Your Information

We use your information for purposes including:

Order Processing

  • Confirming and fulfilling orders
  • Processing payments
  • Shipping products
  • Sending order updates

Customer Service

  • Responding to queries
  • Resolving complaints
  • Providing support

Personalization & Improvement

  • Optimizing user experience
  • Improving website navigation
  • Recommending products

Marketing & Promotions

(Only with consent where required)

  • Sending newsletters
  • Exclusive offers
  • Abandoned cart reminders
  • Re-engagement emails

Security & Fraud Prevention

  • Detecting suspicious activity
  • Protecting against unauthorized access

How We Store and Protect Your Data

We use industry-standard security measures:

  • SSL encrypted checkout
  • Firewall protection
  • Access control restrictions
  • Regular security audits

Your payment details are processed by secure, PCI-DSS compliant payment gateways (e.g., Stripe, PayPal, Shopify Payments).
We never store full credit card numbers.

Sharing Your Information

We do not sell or rent your data to third parties.

We share data only with:

  • Payment processors (for transactions)
  • Shipping providers (to deliver your order)
  • Analytics providers (to improve website performance)
  • Marketing platforms (email notifications, ads, SMS)
  • Fraud detection services

Each third party is obligated to protect your data.

Cookies & Tracking Technologies

We use cookies for:

  • Website functionality
  • User login sessions
  • Cart storage
  • Analytics
  • Personalized recommendations
  • Advertising (Google, Facebook, etc.)

You can manage cookie settings in your browser.

Your Rights

Depending on your region (e.g., UK GDPR), you may request:

  • Access to your personal data
  • Correction of incorrect information
  • Deletion of data
  • Opt-out from marketing
  • Data portability request

Email us at: support@onevotron.com

Data Retention

We retain:

  • Order data: 5–7 years (legal requirement)
  • Account data: until account deletion
  • Marketing preferences: until unsubscribed
  • Cookies: typically 30–180 days

Children’s Privacy

Our website is not intended for children under 13.
We do not knowingly collect data from minors.

International Transfers

If you are outside our hosting region, your data may be transferred securely to servers in another country.

Updates to Privacy Policy

We may update this policy periodically.
Changes will be posted on this page with a revised effective date.

Contact Us

For privacy concerns or questions:
📩 support@onevotron.com